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Fast Paced and FREE - Delivery, Returns & Exchange

Contact Us - In-store


Shop In-store at Lanson Running - contact details and opening hours 

Visit Us Today: 34 High Street, Hampton Wick, Kingston upon Thames, KT1 4DB
Call Us Now: +44 (0)20 8943 4094
Send An Email: info@lansonrunning.com

Park Nearby: Outside in metered bays or in Kingston town centre.
Catch The Train: Nearest station is Hampton Wick (direct to Richmond, Wimbledon and London)
Take The Bus: Stops outside the shop.

Opening Hours: Mon - Fri 10 - 5.30, Sat 9 - 5.30, Sun 12 - 4, Late Night Thurs Until 7

THE SHOE FITTING SERVICE IS OFFERED 7 DAYS A WEEK BUT ARRIVE AT LEAST 30 MINS BEFORE CLOSING TO AVOID DISAPPOINTMENT!

NB: We are open 12pm to 4pm on Bank Holidays, but are closed on Christmas Eve, Christmas Day, Boxing Day, New Years Eve, New Years Day and Easter Sunday.

In-store Services - call us now to find out if we can help you

Contact us by email at any time or call us during the day on 020 8943 4094. If we cannot answer the phone then leave a message for us and we will always return the call as part of our endeavour to provide first class customer service both online, in-store and over the telephone.
 
Or why not just visit the specialist running shop and come and meet us in person? We are the only shop in the Richmond / Middlesex and Kingston / Surrey area. The opening hours are shown above and the map indicates exactly where the store is located.

It is easy to find and just 5 minutes from Kingston town centre (cross the bridge by John  Lewis and turn right at the mini roundabout). There is good public transport and street parking outside the shop and in many of the local access roads. We are easily accessible specialist shop whether coming from Middlesex, Surrey, Richmond or from within central London.
 
In-store we offer a FREE Physio Endorsed Fitting Service (commonly known as a 'gait analysis') which is way to help runners find a pair of running shoes that will optimise comfort and performance whilst reducing the risk of injury. The service comprises the following different components::

  • A Running Background and Future Checklist
  • A Physical Assessment (Shape and Posture)
  • Strength and Flexibility Tests
  • Shoe Selection and Testing.
Plus we stock a complete range of shoes that provides the perfect balance of price, style and and type. You will always find a shoe that you like and if you don't we guarantee to find one that you do.

NB: The Physio Endorsed Fiting Service is only free when buying a pair of running shoes or else chargeable at £15. Online prices for running shoes are generally 10% cheaper than in-store to reflect the cost of providing an in-store service including but not just exclusively the fitting service. We are happy to honour the web price (before any exclusive online special offers) for in-store sales, but only if you do not wish to be tested and know what size / style you are looking for.

If you visit us at the shop then you can take advantage of these additional unique benefits:

  • We cater for all your running needs from treadmill to triathlon.
  • Our prices are checked locally and online to guarantee value for money.
  • We are an authorised dealer of top brands and provide expert advice.
  • Our well trained staff can help you make the right purchases with informed advice.
  • Relaxed and friendly environment suitable for runners of all ages and experience.

We also offer a unique and unrivalled 7-Point Customer Guarantee for your complete peace of mind.

Guaranteed Comfort - professional fitting ensures customer satisfaction

Based on prior experience, our service for helping customers choose the right shoes pretty much guarantees that customers are totally satisfied and returns are highly unlikely. However, on the rare occasion when a customer does want to return a pair of shoes, we guarantee to do everything we can do make this an easy process. And although we cannot exchange or refund shoes that show any signs of wear, we do commit to making the shoes feel comfortable and the customer happy.

If the shoes are still new and in their original packaging then we can exchange them for another size or model. We do not offer a refund policy because our customers always come to us wanting / needing a pair of running shoes so we would rather help them find the right shoes then send them away disappointed. This also applies to everything else we sell such as running clothes and accessories where we will only offer store credit or an exchange for any returned products.

Shop Location - conveniently located close to Kingston town centre